FAQ - XK01 keyboard
About Connection
- Reset the keyboard Bluetooth:
- Unfold the left side of the keyboard, long press the ESC+3 buttons, unfold the right side of the keyboard and release the buttons after all the indicators flash for 3 seconds
- Enter pairing mode for the desired Bluetooth channel:
- Choose the Bluetooth channel you wish to connect to.
- Long press the corresponding channel button for 3 to 5 seconds until the keyboard enters pairing mode.
By resetting the keyboard Bluetooth and entering the pairing mode for the desired channel, you should be able to establish a connection.
- Ensure that the keyboard is fully charged before attempting to establish a connection.
- Delete the keyboard's Bluetooth pairing from your device's Bluetooth listing. Then, perform the following steps to enter pairing mode and reconnect the keyboard:
- Long press (3-5 seconds) one of the Bluetooth channel buttons on the keyboard until the channel indicator light flashes quickly. This indicates that the keyboard has entered pairing mode.
- Connect the keyboard to your device by initiating the pairing process on your device.
- If the problem persists, try connecting the keyboard to other devices to determine if the issue is specific to your current device.
- If the problem continues to occur, you can try resetting the keyboard Bluetooth by following these steps:
- Unfold the left side of the keyboard, long press the ESC+3 buttons, unfold the right side of the keyboard and release the buttons after all the indicators flash for 3 seconds.
After resetting the keyboard Bluetooth, choose the desired Bluetooth channel and long-press the corresponding channel button for 3 to 5 seconds until the keyboard enters pairing mode. Then, attempt to connect the keyboard to your device again.
About the keyboard keys
No, the XK01 foldable keyboard does not have a dedicated ON/OFF button. Instead, it utilizes Hall switches for its power functionality. The Hall switches integrated into the keyboard enable this automatic power control based on the keyboard's folding or unfolding state.
- Ensure that the keyboard is fully charged, as a low battery level can affect its performance. Connect the keyboard to a power source and allow it to charge completely.
- Delete the keyboard's Bluetooth connection from your computer's Bluetooth connection history. After deleting the Bluetooth connection, restart your computer.
- Re-pair the keyboard with your computer by following these steps:
- Put the keyboard in pairing mode.
- On your computer, go to the Bluetooth settings and search for available devices.
- When the XK01 keyboard appears, select it to initiate the pairing process.
- If the issue persists, try connecting the keyboard to other devices to determine if the problem is specific to your current computer. This will help determine if the keyboard or the computer is causing the issue.
About Charging
The XK01 foldable keyboard features a Type-C charging port.
- Use the provided charging cable: Ensure that you are using the charging cable that came with the keyboard. The XK01 keyboard can only be charged with USB A to USB C charging cables.
- Connect to a suitable power source: Try connecting the charging cable to a USB port on your computer. It is recommended to use a charging interface with an output of 5V, and the USB port on your computer is usually a suitable choice.